Maid Service - The Cleaning Authority

Life’s Too Short to Clean Your Own Home®

We Will Help You On Your Way

It's the employees that make this company great! The Cleaning Authority is committed to hiring only the best and empowering them to become leaders who bring out the best in the people around them. Learn more about our Career Path Growth below!

Career Opportunity Path

Professional Housecleaner

Prerequisite:
  • Complete and pass Professional Housecleaner Training Course
Job Requirements:
  • Exemplary attendance
  • Promptness
  • Positive attitude
  • 100% effort
  • Quality oriented
  • Follow Detail-Clean Rotation System
  • Pass routine quality inspections
  • Clean efficiently (typically 4 to 5 houses per day)
  • Team oriented
  • Follow office policies and procedures

Certified Professional Housecleaner

Prerequisite:
  • Complete and pass Certified Professional Housecleaner Training Course
  • Meet all prerequisites and job requirements of Professional Housecleaner
Job Requirements:
  • Exemplary attendance
  • Promptness
  • Positive attitude
  • 100% effort
  • Quality oriented
  • Full understanding of Detail-Clean Rotation System
  • Pass routine quality inspections
  • Clean efficiently (typically 4 to 5 houses per day)
  • Team oriented
  • Follow office policies and procedures
  • Evaluate and assist team members

Team Leader

Prerequisite:
  • Complete and pass Team Leader Training Course
  • Meet all prerequisites and job requirements of Certified Professional Housecleaner
Job Requirements:
  • Exemplary attendance
  • Promptness
  • Positive attitude
  • 100% effort
  • Quality oriented
  • Full understanding of Detail-Clean Rotation System
  • Pass routine quality inspections
  • Clean efficiently (typically 4 to 5 houses per day)
  • Team oriented
  • Follow office policies and procedures
  • Evaluate and assist team members
  • Mentor new employees
  • Good time management skills
  • Understand the inspection process
  • Inspect teammate(s)
  • Communicate with management
  • Manage cleaning time to meet COGS target

Trainer

Prerequisite:
  • Complete and pass Train the Trainer Course
  • Meet all prerequisites and job requirements of Team Leader
Job Requirements:
  • Exemplary attendance
  • Promptness
  • Positive attitude
  • 100% effort
  • Quality oriented
  • Full understanding of Detail-Clean Rotation System
  • Pass routine quality inspections
  • Clean efficiently (typically 4 to 5 houses per day)
  • Team oriented
  • Full understanding of office policies and procedures
  • Mentor and coach trainees to success
  • Provide trainees with proper feedback
  • Provide management feedback on trainee’s progress

Quality Inspector

Prerequisite:
  • Complete and pass the Quality Inspector Training Course
  • Meet all prerequisites and job requirements of Trainer
Job Requirements:
  • Exemplary attendance
  • Promptness
  • Positive attitude
  • 100% effort
  • Quality oriented
  • Full understanding of Detail-Clean Rotation System
  • Clean efficiently
  • Full understanding of office policies and procedures
  • Provide cleaners with proper feedback
  • Provide management with feedback
  • Inspect 25 to 30% of cleans per day
  • Facilitate training classes
  • Customer follow-up
  • Proficient with software and IVR inspection system

Assistant Manager

Prerequisite:
  • Complete and pass Assistant Manager Training Course
  • Meet all prerequisites and job requirements of Quality Inspector
Job Requirements:
  • Exemplary attendance
  • Promptness
  • Positive attitude
  • 100% effort
  • Full understanding of office policies and procedures
  • Quality oriented
  • Clean efficiently
  • Exemplary knowledge of daily operations
  • Proficient with software and IVR inspection system
  • Inspect 10 to 25% of cleans per day
  • Full understanding of Detail-Clean Rotation System
  • Provide cleaners with proper feedback
  • Excellent communication skills with customers and management
  • Exemplary resolution skills
  • Hiring and employee management skills
  • Inventory control
  • Support management goals and objectives
  • Facilitate training classes
  • Consistently meet or exceed COGS target
  • Consistently meet or exceed quality goals

Manager

Prerequisite:
  • Complete and pass Manager Training Course
  • Meet all prerequisites and job requirements of Assistant Manager
Job Requirements:
  • Exemplary attendance
  • Promptness
  • Positive attitude
  • 100% effort
  • Full understanding of office policies and procedures
  • Quality oriented
  • Clean efficiently
  • Exemplary knowledge and management of daily operations
  • Proficient with software and IVR inspection system
  • Inspect 10 to 25% of cleans per day
  • Full understanding of Detail-Clean Rotation System
  • Provide cleaners with proper feedback
  • Provide owner with timely feedback
  • Exemplary communication skills
  • Exemplary resolution skills
  • Hiring and employee management skills
  • Support management goals and objectives
  • Facilitate regular staff meetings
  • Hold employees accountable to management expectations
  • Customer service oriented
  • Inventory control
  • Consistently meet or exceed COGS target
  • Consistently meet or exceed quality goals