About The Cleaning Authority - Northern Kentucky

Susan Levermann launched The Cleaning Authority – Northern Kentucky as a way to pursue her passion for business ownership and contribute meaningfully to her community. With nearly 30 years in administration, Susan brings a wealth of knowledge and professionalism to her role as a franchise owner. Her goal is to create rewarding job opportunities—especially for parents who value work-life balance—and deliver reliable, high-quality cleaning services to families in the region.

Throughout her career, Susan developed a deep understanding of customer service and business operations. Her decision to join The Cleaning Authority was driven by a desire to grow professionally while making a positive impact close to home.

Family is at the heart of everything Susan does. She is a proud mother of four sons and a grandmother to three. This strong foundation gives her a personal understanding of how valuable time is for families—and how professional cleaning services can help make room for what matters most.

Why Start The Cleaning Authority - Northern Kentucky?

Susan’s vision was to build a business that blends service, community, and purpose. She is committed to working alongside others who share her dedication to family and community values. She has volunteered at Care Net, a local center offering parenting education and support. Looking ahead, Susan hopes to collaborate with other organizations that share her passion for empowering individuals and strengthening families throughout Northern Kentucky.