Housekeeping FAQ
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Can I Reschedule My Housekeeping Appointment?
Give any of our representatives a call, and we will promptly assist you with rescheduling a housekeeping appointment. You can also use our MyTCA app to reschedule if your request is at least 48 hours in advance. Here’s how:
- Click the “Next Cleaning” home page banner or select “Cleanings” on the bottom menu
- Select the arrow next to the current cleaning date
- Tap the top-right icon (3 vertical dots)
- Select “Reschedule Cleaning”
- Please select at least two alternative options before pressing “Confirm”
- We will reach out to finalize the change
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Can I Customize My Maid Service To Focus On Specific Tasks?Yes! With The Cleaning Authority, you can customize both the frequency of your maid service, as well as and, the specific rooms you’d like cleaned. For example, you might prefer to have your kitchen, bathroom, and living area cleaned every week while adding extra rooms, like a guest bedroom or additional bathroom, only when needed. Our flexible scheduling allows you to tailor your service to fit your home’s unique cleaning needs.
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Is There a Difference Between a Housekeeper and a Maid?The terms "housekeeper" and "maid" are often used interchangeably, and at The Cleaning Authority, no matter which term you use, you’ll receive the same top-quality service. Our professional team is dedicated to keeping your home spotless with detail-oriented cleaning for your kitchen, bathrooms, and beyond.
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What Are the Two Types of Housekeeping?There are two types of professional housekeeping: institutional and domestic. Institutional housekeeping applies to commercial lodgings and short-term residential spaces, like hotels, resorts, and inns. Domestic housekeeping applies to permanent residences like houses or apartments. With the rise of Airbnb®, the line between them has been slightly blurred. At The Cleaning Authority, our housekeeping service provides cleaning for both institutional/commercial clients and domestic clients. As a result, our clients receive the thorough cleaning, tools, and skills you'd expect from a highly trained housekeeper for large commercial spaces.
Satisfaction Guaranteed
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We Treat Your Home Like Our Home
Our cleaning crews are professionally trained, and if you’re ever unhappy with any area we’ve cleaned, we’ll return the next day and reclean it.
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Immediate, Accurate Online Quotes
We’ll give an immediate price quote for our maid services so you can enjoy your time rather than worry about the mess.
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We Are Fully Bonded and Insured
At The Cleaning Authority, we are fully bonded and insured, meaning you can have peace of mind when we enter your home.
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Our Passion for the Environment
We as a company are committed to using cleaning products that are environmentally responsible, sustainable, and safe for the Earth.
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Save Time. Save Money. -
Life’s Too Short to Clean Your Own Home®. Why Choose Us